Documentary Collections and
URC 522: Are you meeting your staff and customers'
needs?
A lack of understanding of basic trade finance leads to inefficient
work and poor customer service.
If you neglect basic training you will lose customers to
competitors and create dissatisfied and unmotivated staff.
Here is your opportunity to provide your staff with structured
online training in Documentary Collections to ensure they
have a firm foundation in trade finance work and the skills
to meet your customers’ needs.
Introducing Collections Online Training
Collections Online Training is designed to provide your
staff with the basics in trade finance, while also providing
an in-depth knowledge of collections processes and the ICC's
Uniform Rules for Collections, URC 522.
It is the only ICC-Approved online training in Collections
processes and URC 522.
What are the benefits of Collections Online Training for you?
Consistent/Standardised Training
In many instances, workers new to Documentary Collections
learn their trade on-the-job from "junior" colleagues.
Collections Online Training was developed by top ICC experts
to outline best practice in Collections work across your organisation.
Flexible Anytime/Anywhere Training
One of the biggest challenges facing any training administrator
is scheduling staff, trainers, classrooms, materials and equipment.
Collections Online Training is delivered over the web so most
scheduling difficulties are eliminated and the training administrator
has one point of access to allocate training to staff and
to view a complete record of progress and results for all
trainees.
Save Time
Time spent training means time away from work.
By using Collections Online Training you have a structured
training resource at your disposal that means less time away
from work for your staff.
Value for Money
Developing and maintaining high-quality, dedicated training
courses is expensive.
Coastline Solutions and the ICC have invested the resources
to develop a high–quality / low-cost online training course
to help you:
- Structure your trade finance training
- Reduce your operational risk
- Improve your customer service
- Increase your staff's job satisfaction
- Enhance your productivity
Course Contents
Collections Online Training represents over three hours of
interactive training. It also contains three practical case
studies, a comprehensive assessment, many sample financial
and commercial documents and a large store of Collections/URC 522 reference materials.
The training outlines the different methods of settlement
available in international trade before going on to examine
documentary collections and URC 522 in detail.
3 Interactive Lessons
The three interactive lessons serve to provide a firm foundation
in the operation of Collection processes and the application
of URC 522.
The student is guided through all key areas of Collections
work, from the information to include in a 'Collection Instruction'
to how payment is made under Collections. All learning points
are linked to context sensitive provisions of URC 522.
3 Practical Case Studies
Collections Online Training presents three interactive case
studies designed to give the user different experiences with
URC 522 and real life collections procedures.
The user learns by doing and follows a series of steps, taking
actions and making decisions while receiving on-the-spot feedback.
Assessment
A comprehensive assessment is provided so users can test their
knowledge of URC 522 and collections procedures.
Personalised certificate
Each trainee's personal scores in the assessment are recorded
and on completion of the course the trainee is sent a personalised
"ICC Recognition of Achievement" containing their results.
Library of Resources
Access is also provided to a comprehensive library of Documentary
Collections materials including:
- Full text of the URC 522 Rules
- Full text of the URC Commentary publication
- All ICC opinions issued in relation to URC 522 (and URC
322)
- Sample Commercial Documents
- Sample Financial Documents
- Extensive Glossary of Trade Terms
- Translations of key terms in International Trade in 5 languages
Don’t take our word for
it – Try it for yourself
To evaluate whether Collections Online Training fulfils your
training needs, you can avail of a free evaluation of the
service. Simply
click
here and provide us with some simple administrative
details so that we can provide you with personal access to
the service.
Pricing
Collections Online is sold on a per user basis.
Each trainee receives access to the course materials for a period of one year. On completion of the training each trainee will receive a personalised certificate with their results. Discounts are offered for organisations with larger numbers of trainees as follows:
Up to 10 trainees - 200 Euros per trainee
11 to 50 trainees - 175 Euros per trainee
Over 50 trainees - 150 Euros per trainee
Click here
to e-mail us your requirements, and we will prepare a quotation
to match your needs.
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